At LAMMA 2024, Ibcos took the opportunity to speak with experts and get their views on a range of topics. One of the questions we asked was what advice they would give dealers considering the opportunities and challenges in 2024.
Watch the video below to hear from James Buchanan, Sales Director, Ibcos & Catalyst, Simon Chadbone, Development Manager, Kubota UK, Des Boyd, Sales Director, Kramp UK, Timm Mueller, Export Manager, Granit Parts, Thomas Banbury, Managing Director, South West Handling Ltd., and Pawel Tomczak, Managing Director, ADR UK Tyremart.
Interview Summary
Des Boyd focused on the importance of looking broader for where we source products, especially online. It’s important to investigate clearly and deeply where changes in the business can be made to make you more efficient and scalable.
James Buchanan shared the importance of having a specific focus on the end user, making sure that your target market is identified. Ensuring that you drive your process to deliver the best service you can for your customers will help you grow your business.
Tim Mueller simply stated the importance of continuing to do what we currently are, which will result in success in the end.
Pawel Tomczak urges dealers to diversify, stay agile, and add value to customers. Continuously looking for new ways to improve and add value to customers will help cope and prepare for any new challenges in the coming year.
Simon Chadbone highlights the importance of looking on the positive side and continuing to look for new opportunities. There is always someone that is interested so it’s about being proactive and seeking them out.
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